Shipping policy

SHIPPING POLICY

At VEROSA, every piece is carefully prepared and packaged to ensure the best quality experience.

Processing Times:
Most orders are processed within 2–7 business days. Custom or personalized pieces may require additional production time depending on the design.

Shipping Times:
United States orders typically arrive within 3–7 business days after shipment confirmation.

Please note that delivery times may vary during holidays, high-demand periods, or due to carrier delays outside of our control.

Tracking Information:
Once your order has shipped, you will receive a tracking number by email.

Incorrect Shipping Address:
VEROSA is not responsible for orders shipped to incorrectly entered addresses. Please verify your shipping information before placing your order.

Lost or Delayed Packages:
If your package is delayed or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we will do our best to help.

Custom & Personalized Orders:
Custom-made and personalized jewelry may require additional handling and are considered final sale.